Refunds and Returns Policy

At Nuriyya Bridal Accessories LLC, we focus on giving our customers great bridal accessories. We also aim for a smooth shopping experience. We understand that sometimes, returns or refunds may be necessary. This policy explains how to return products and get refunds. It covers the steps, conditions, and timeframes. This ensures fairness and clarity for everyone involved.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The return request is initiated within 14 days of receiving the product.
  • The item is unused, unworn, and in its original condition, including all tags and packaging.
  • Products that are custom-made, personalized, or on sale are not eligible for returns unless they arrive damaged or defective.

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email us at [info@nuriyyabridalaccessories.com] with your order number, a brief explanation for the return, and any supporting photographs if applicable.
  2. Approval: Once your return request is reviewed and approved, we will provide you with the return shipping address and instructions.
  3. Shipping: Ship the item back to us at your expense unless the return is due to a defect or error on our part.

Return Address:
Nuriyya Bridal Accessories LLC

US, Montana

3. Refunds Process

Once we receive your returned item, it will be inspected to ensure it meets our return criteria.

  • If approved, a refund will be issued to your original payment method within 7-10 business days.
  • If the return does not meet our criteria (e.g., damaged or missing parts not due to our error), the item will be returned to you, and no refund will be issued.

4. Refund Eligibility

Refunds are issued under the following circumstances:

  • The product is damaged or defective upon arrival.
  • An incorrect item was shipped to you.
  • The return request complies with our policy terms.

5. Non-Refundable Items

We do not accept returns or provide refunds for:

  • Gift cards.
  • Sale or clearance items.
  • Custom or personalized orders.

6. Damaged or Defective Items

If your item arrives damaged or defective:

  1. Notify us within 48 hours of delivery by emailing [info@nuriyyabridalaccessories.com].
  2. Include photos of the damaged item and packaging for verification.
  3. Upon confirmation, we will either:
    • Provide a replacement at no additional cost, or
    • Issue a full refund, including shipping costs.

7. Costs Involved

  • Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
  • Original shipping fees are non-refundable unless the return is due to our error.

8. Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.

9. Contact Information

If you have any questions or need further assistance with your return or refund, please feel free to contact us:

We value your trust in Nuriyya Bridal Accessories LLC and are committed to ensuring your satisfaction. Thank you for choosing us to be part of your special day.

Nuriyya Bridal Accessories LLC reserves the right to amend this policy at any time without prior notice.